FAQs

For any additional questions or concerns, contact us at hello@theplaycollectiveco.com

What age range are your boxes made for?

Our boxes are carefully crafted to be able to be enjoyed by kids (or adults) of any age. However, the ideal age range is 2-7. Keep in mind each child develops at different paces, so some might be ready for our boxes around 18 months and some might not outgrow their interest until later. Kiddos on the younger side will need assistance from a grown-up, and kiddos on the older side will be able to complete the activities independently!

What all comes in a box?

Our boxes include supplies to complete 20 fun and learning-filled activities / crafts, a flip book of supplies lists, instructions, and visual aids, and a sticker chart to track progress throughout the month! General items to plan on having on hand at home include tape, crayons / coloring utensils, glue (liquid / stick), and scissors! Extra supplies are always extra fun such as paintbrushes, pom pom tweezers, tracing pouches etc.

Should I get the one time box or the subscription?

Both are so much fun! If you’d like to get a one-time box to try us out, that’s what it is there for! However, lots of families love our subscription option in order to effortlessly receive our fun monthly themed activities regularly. Nothing beats having 20 activities on hand to keep your kiddos happy and busy! Not to mention, the subscriptions guarantees your kid(s) a box each month and protects from early product sell-out.

Can I pause / cancel my subscription?

Of course! If you need to pause for any reason, that option is always available to you. Changing your subscription settings in your account is easy and user friendly! Make sure to do so before the 20th of each month when our subscription auto-renews!

Does one box provide crafts for multiple kids?

Our kits are crafted with enough supplies for one kiddo to complete each activity! If you have multiple little ones you’d like to buy for, we offer 10% off for buying two or more boxes! This option is only available to kiddos living in the same household.

CODE: FAMILYBUNDLE10

When will I receive my box once I order?

To ensure we have enough time to prepare and hand-pack each box, we sell boxes for the following month within the span of the current month. For example, orders placed from October 1st-October 31st will be for a November box. Orders placed from November 1st-November 30th will be for a December box, and so on. 

Subscriptions charge the 20th of every month, and all boxes (subscription + one-time) ship during the last week of each month. Customers that place their orders before then can expect to receive their boxes by the 1st. While orders placed in the last week of each month are still accepted, we cannot guarantee delivery by the 1st for those orders. 

This unique process allows us to provide high-quality, carefully curated boxes filled with fun + monthly themed activities. 

If you have any further questions about order placement + shipping times; please email us at hello@theplaycollectiveco.com

Can I gift a box or subscription to a friend?

Of course! We offer gift cards for various amounts. Our boxes make great gifts for birthdays and other holidays as alternatives to traditional toys. Our boxes, gift cards and digital downloads can easily be added to your child’s gift registry as well.

Do you ship internationally?

At this time shipping is limited to the U.S. We hope to be able to reach international customers soon!